Quote:
Originally Posted by Sonist
The bottom line is that the title of this thread is totally inaccurate.
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You might want to take that up with itnews.com.au then.
Government and local government are required by law here to maintain full records of day to day correspondence. The time limitation can be as much as 100 years in some cases.
Digitisation of such correspondence has made storage easier but added a raft of issues of which solutions are less than satisfactory. Coupled with expensive legacy business systems that are specifically tailored for government/local government organisations, it is a very, very big headache for these organisations.
I work for a local government so I know first hand how difficult document compatibility and storage is within the organisation (we use Dataworks - custom software). Once you start adding disabled accessibility to the mix, the whole problem gets even bigger.
PDF files may well make my workday easier, but PDF document downloads online from government services will continue to be an issue for sight disabled users for some time yet. There is no easy resolution here.