MobileRead Forums - View Single Post - Troubleshooting K3 Freeze, won't reset, and sending it back is not an option. helpp~

staceyb · 12-02-2010, 03:01 PM

I received the new version of the Kindle in October. I have had ongoing issues with the unit freezing. Sometimes it will wake up when I reset it and other times it will not wake up at all. Amazon just sent me my 2nd replacement after numerous attempts at troubleshooting and downloading the latest software update. I am really hoping that 3rd time is a charm. I have had all 3 versions of the Kindle and have never had a problem like this before.

If you continue to have problems, call Amazon and get a new one.

12-02-2010, 03:01 PM	#25
staceyb Junior Member Posts: 2 Karma: 10 Join Date: Dec 2010 Device: Kindle	I received the new version of the Kindle in October. I have had ongoing issues with the unit freezing. Sometimes it will wake up when I reset it and other times it will not wake up at all. Amazon just sent me my 2nd replacement after numerous attempts at troubleshooting and downloading the latest software update. I am really hoping that 3rd time is a charm. I have had all 3 versions of the Kindle and have never had a problem like this before. If you continue to have problems, call Amazon and get a new one.