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Old 12-01-2010, 08:02 AM   #12
Pookeysgirl
Wizard
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Posts: 1,705
Karma: 12696746
Join Date: May 2010
Device: K3, Kobo Mini
Quote:
Originally Posted by voracious71 View Post
I'm giving them until tomorrow to get back to me, and then I will initiate a dispute with my CC/bank..thank God that's an option.

That's all I can do right now. Well, I can also spread the word about how much they suck, which I've been doing faithfully. I may just make a FB page over it..
It's not all you can do. If you're really that worried about it, then you would call.

There have been quite a few problems with the Kobo, I personally have a few gripes of my own, but really, what's the problem with calling? Afraid they'll actually help you so you can't make anymore complaints about them? When somebody doesn't respond to my e-mails, I pick up the phone.
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