MobileRead Forums - View Single Post - Troubleshooting K3 Freeze, won't reset, and sending it back is not an option. helpp~

daffy4u · 11-30-2010, 10:44 PM

I think you should try what I'll call a "blind" Reset to Factory Defaults. If you can still see the files on your Kindle when connected to your computer, this may work.

Your Kindle should not be connect to your computer or to power. Use the sliding switch to turn your Kindle on and wait a bit and press the Home button just to make sure your Kindle is on the Home page.

This time attach your Kindle to your computer to see the files on it. This will confirm that your Kindle is "on". Safely eject the Kindle from your computer and remove the USB cable. Press the "Home" button to make sure we start there.

Press then Menu button then down arrow 5 times and press the center of the pad for enter (don't press 6 times, the cursor will skip over the grayed out "View downloading Items").

Press Menu again and press the down arrow 3 times to get to Reset to Factory Defaults. Press the center of the pad. A dialog box asking you to confirm that you want to do the factory reset with pop up, press the center of the pad again and the reset will start. It's a longer process to reset to Factory Defaults and it will wipe out all the content on your Kindle. You should copy your Kindle's "documents" folder to your computer so that it's easy to get your content back.

11-30-2010, 10:44 PM	#19
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	I think you should try what I'll call a "blind" Reset to Factory Defaults. If you can still see the files on your Kindle when connected to your computer, this may work. Your Kindle should not be connect to your computer or to power. Use the sliding switch to turn your Kindle on and wait a bit and press the Home button just to make sure your Kindle is on the Home page. This time attach your Kindle to your computer to see the files on it. This will confirm that your Kindle is "on". Safely eject the Kindle from your computer and remove the USB cable. Press the "Home" button to make sure we start there. Press then Menu button then down arrow 5 times and press the center of the pad for enter (don't press 6 times, the cursor will skip over the grayed out "View downloading Items"). Press Menu again and press the down arrow 3 times to get to Reset to Factory Defaults. Press the center of the pad. A dialog box asking you to confirm that you want to do the factory reset with pop up, press the center of the pad again and the reset will start. It's a longer process to reset to Factory Defaults and it will wipe out all the content on your Kindle. You should copy your Kindle's "documents" folder to your computer so that it's easy to get your content back. Last edited by daffy4u; 12-02-2010 at 11:31 AM. Reason: Left out a very important step.