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Old 11-30-2010, 05:28 PM   #27
voracious71
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Posts: 384
Karma: 1360936
Join Date: Aug 2008
Location: Quahog, RI
Device: Nook, Kindle PW4, Kobo Clara
Stay away from Kobo! I'm the owner of a K3 and I have an iPad. I wanted to download library books so I bought a Kobo Wireless to supplement the K3.

I was not impressed with the Kobo..I had difficulty downloading the library books- they were the right format but it kept saying that they were "locked". I then found out about the Bluefire Reader for iPad so I contacted Kobo and they said they would give a full refund when they received the Kobo. FedEx delivered it to them on 11/24. Now, I'm aware there was a major holiday last week. Fine. But, their CS is a joke..you have to prod them to get any answers , they say someone will contact you later that day and then you have to prod them again a few days later.

In contrast, on the couple of instances where I've had to contact Amazon about my Kindle, Amazon CS has been outstanding.

I don't know about the Nooks CS..you can load library books on the Nook. I'd try them if the library books are a deal breaker. If not, then obviously I recommend the Kindle.
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