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Old 11-30-2010, 10:37 AM   #863
PocketGoods
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Posts: 404
Karma: 15194
Join Date: Dec 2009
Location: Planet Earth (Milky Way, Solar System)
Device: PB360
Quote:
Originally Posted by mike0liver View Post
I wanted to put in a plug for the company that sells PocketBook 360 (Aervis Technologies gmbh) and the guy that runs it (Waldemar Luft). I have just bought three of these machines (only one for me, honestly) on the advice of a friend who owns one already and Waldemar has been a revelation. His customer service is among the best I've experienced on the net.

He has responded rapidly and positively to two relatively minor problems - one caused by me and the other by his new assistant - which might have proved major with any other organisation but Waldemar treated me courteously and resolved my problems personally always to my satisfaction.

If the PB360 is anything like as good as my friend assures me it is, I can recommend it and the company that sells it wholeheartedly go to www.pocketbook-shop.de.

Mike Oliver
Hi Mike!
Thanks a lot for nice words about our service
We really appreciate it
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