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I actually returned a book to Amazon because the formatting is terrible. They were apologetic, and gave me my money back immediately. They said that they can't check every edition that every publishers sends them. In this case, every time a word is in italic or bold, there is a paragraph break before and after the word. And the author uses italics every couple of pages, especially in dialog. Incredibly annoying. Unfortunately, it is a really terrific book, The Fall, by Simon Mawer. I assume that a complaint will get back to the publisher and get them to fix it. I actually exploded the mobi, and was fixing the errors in html myself. But that ruined the book for me, as I was essentially reading a paragraph every few pages.
Amazon is very good about issuing credits for problems with formatting, and should really insist, because they are so easy to fix -- compared with the old days: reprinting the whole run!
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