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The fact that Amazon for no apparent reason decided to make it impossible to buy DRM'ed books for the Kindle from anywhere but their own store, despite the fact that they are using the mobipocket DRM scheme. The fact that by not releasing cross-platform desktop software they don't seem to care about facilitating the use of your own content on the Kindle. The fact that they charge for letting you view free content when it's really not that hard to write software that would enable you to get the content yourself.
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