Quote:
Originally Posted by MikeLC
Sorry to hear about your unhappy experience in one of our Chapters stores. To clarify the return policy is 30days on the ereader with original receipt, original packaging and resellable condition (we return all purchases to the supplier so this is something that we require if you want to return the ereader).
Currently there is no way to actually use gift cards to purchase Kobo books however it has been a long discussed issue on this forum as well as the offical Kobo website.
We always attempt to remain competitative with our competitors but such as certain prices are set by the publishers and as a result we can only charge what they require for the ebook.
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While I appreciate the reply, sorry doesn't help much when I am stuck with a $170 gift card. Perhaps your return policy needs clarified at the store level with the folks that handle the returns. As for using gift cards to buy Kobo books - how many less of these things do you think would be sold if the fact that you cannot use Chapters gift cards to buy the books?
I look forward to Amazon's Kindle arriving.