Quote:
Originally Posted by Sil_liS
You can just get the email addresses from there and send one message to everyone with undisclosed recipients. It really shouldn't take you more than 15 minutes
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You read my mind, Sil_liS! I can't imagine they have *that* many customers.
Of course, what would be in this e-mail? Did you notice that the German site (but not the English one) still has the same excuse as last time:
Verzögerungsgrund ist die von Testern entdeckten kleine Bugs der neuen Firmware die vor dem Auslieferungstermin noch beseitigt werden müssten.
My German is rusty, but I read this as:
The reason for the delay is the discovery by the testers of small bugs in the new Firmware that need to be corrected before the delivery date.
That has been the excuse for the past 2 weeks.
I don't mind waiting. Time is not important. What I do find important is reliability and straightforwardness. I'd prefer a statement like "we lost the shipment in mount Bromo, but you'll have it in your hands on date X" (and then really getting it on date X or very near it), instead of the situation we have now.
My experience of ordering from other online shops (do not matter what products) - no one did inform me, if I had to wait for my order longer. ..
In my experience as far as other webshops are concerned, I order a lot of things online and most of the shops (even small ones) here have the decency of crediting your Mastercard when the order actually ships.