Quote:
Originally Posted by jswinden
@rhadin, I think your question can be answered by stating that the arrogance of Sony is surpassed only by Apple. It is almost like they look down their noses at their customers. That crap might work in Japan, but here in the USA it will eventually cost Sony a LOT of customers. I'm reading that M-Edge won't even make covers for the new Sony readers due to lack of sales. And don't get me started on Sony's horrible customer support. Their CS is populated with stupid idiots and designed to keep us from using it. Amazon on the other hand bends over backwards to help customers. With Sony readers we need to find our answers on our own at forums like this.
Hey Sony, pretend these are not thumbs!  |
Considering the fact that I'm openly a Sony fanboy, I shamefully have to echo your words. Actually I have already spread the word on some complains here when it comes to updates policy, especially related to the previous models, e.g. PRS-900 (on top of all), which I consider totally capable to embrace the features (at least most of them) presented on the new ones.
BTW, your thread is totally pertinent mainly by the last message to Sony!!!
