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Old 11-23-2010, 03:28 PM   #16
petercreasey
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Posts: 1,189
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Join Date: Aug 2009
Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma
Quote:
Originally Posted by jswinden View Post
don't get me started on Sony's horrible customer support. Their CS is populated with stupid idiots
Jack, My experience has been the exact opposite of yours.

I have found Sony customer service to be excellent, knowledgeable, responsive, and even generous.
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