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Old 11-23-2010, 02:02 PM   #45
jenifer.ezread
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Posts: 114
Karma: 602
Join Date: Aug 2010
Device: EZ Read Pocket Pro
[QUOTE=jemyers77;1231044]
Quote:
Originally Posted by Blossom View Post

I found your post long after you wrote it. I hope this gets to you. I wonder how you were able to authorize your reader to accept library ebooks. I have a 6" EZ Reader (not the plus). I also have authorized my computer for ADE When I open ADE with the reader connected, ADE sees the internal memory and the SD card, as well as the books on both. But no window opens for me to authorize the device to accept books from my library. My library ebook system (Overdrive) uses Adobe DRM. I can check out an e-book and read it on my PC with ADE, and can drag and drop the book to the reader, but can't open the book on the reader. I don't know if I am doing something wrong or if my reader just isn't compatible with books from my library. Would appreciate any help you or someone else can give me. Thanks.
Jemyers77,

If you are still having trouble, one of our techies can help your out with authorization, or even un-authorizing so you can re-authorize correctly. My mother-in-law had a very similar problem, and I had no idea how to help her. You could always email support@astak.com and cc to me, jenifera@ezread.com. But in this case, I actually recommend calling in because it goes so fast!

Our number is 408-452-8788, open 9-6 PST. We're closed for Thanksgiving and on Friday, though!
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