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Old 11-23-2010, 12:07 PM   #20
garthoid
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Posts: 47
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Join Date: Aug 2008
Location: Ottawa, Canada
Device: axim, bebook, BPDN
Quote:
Originally Posted by taming View Post
Every time you reset your reader you will have to reauthorize it with the ADE software. When you have authorized six times, you will need to have Adobe support give you a new group of authorizations (fast--my last request was taken care of in less than 24 hours) if you need to add another device or reauthorize your reader again.
Glad to hear that it was reasonably fast. Seems like a pain though if you have technical issues with a unit. This is yet another hurdle which may be difficult for non-technical people and those not familiar with DRM to determine based on the error messages their unit is displaying.

In my case I saw this "user not authorized" on only one book. The rest worked. I could read the same book on my PC; so it does not appear to me as a authorization issue but rather a software bug.

I still don't believe the Pandigital response that they do not support epubs from other store
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