Thread: Troubleshooting Random rebooting in sleep mode
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Old 11-22-2010, 10:53 PM   #29
Rob Y
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Rob Y doesn't litterRob Y doesn't litter
 
Posts: 10
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Join Date: Nov 2010
Device: Kindle
Quote:
Originally Posted by phineas View Post
Rob:


Fwiw, don't wait beyond the 30 days of the original purchase, if possible. Amazon's default practice is to give you a prorated refund after 30 days from the original ship date. That 30 days doesn't restart with replacement Kindles. I had to go through a few hoops to get fully refunded at about 45 days. Amazon did come through, with even a little extra that covered part of my initial shipping charge (I had purchased overnight delivery). But your mileage might vary. The rep I got felt I deserved a full refund beyond the cut-off.
Oh ok, I misread what you wrote, I thought it had to be at least 30 days before they gave the full refund. Thanks for the heads up.

It's pretty strange but I've now gone a week without any issues at all. I just got off the phone with CS to see if they maybe sent a remote update (perhaps the non-beta 3.0.3, I think I still had the beta one) but they had no record of that happening.

So I have no idea what "fixed" the problem, but this past week has been flawless with zero rebooting*.

*Of course me saying this with so much confidence means that I will be back on here tomorrow saying how the rebooting is happening again.
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