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I don't know. I've not had any problems downloading books via the app, but I don't do it often, and I've only done it over wifi.
But I've had many problems with their website. Sometimes it tells me file has automatically started downloading when it has not. And sometimes it's just slow. Painfully slow. I haven't noticed that so much lately, so maybe they've fixed it, or maybe it was a browser incompatibility that was addressed by an upgrade or because I changed browsers. Or maybe it's just that I've trained myself not spend a lot time browsing. My wishlist exceeds my credit allowance and my listening time allowance by quite a bit, so I mostly pop on to add a specific title to my wishlist or to buy a specific title from my wishlist.
But if it's their servers that can't handle the bandwidth, rather than poor html coding on the site, then it would make sense that downloads would be slow even from the app.
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