Quote:
Originally Posted by Steven Lyle Jordan
Has anyone else found themselves vexed by non-working displays... or no displays or helpful salespeople at all? Do you feel certain stores do these products justice, and are providing good shopping experiences? Do you feel like buying any electronic device is pretty much a crap-shoot? Help out your fellow shoppers here.
|
You describe my local
Waterstones.
They have 10 packages on display stand, empty obviously. If you want to play with the reader, you have to ask a shop assistant for help. She will run upstairs come back 5 minutes later with the reader and let you play with it. If you want to do it again in one week time, you have to go through this process again. I hate it.
For a change, I decided to buy black PRS-650 in the high street shop vs. the Internet (so many of them are crying that the Internet is the devil who steals their customers). She spent 10 minutes upstairs than called her another assistant who asked me whether I would like a silver version. I said no. She came back and said they have no black readers in stock and she doesn't know when Sony can supply them, if ever.
Eventually, I have purchased the reader from
Waterstones online shop?!?
I went to the high street shop to buy a cover. Why? Well, they had something like 10 packages of the covers on the display stand.
The shop assistant spent 10 minutes upstairs and came back empty handed. They don't have covers in stock. I didn't bother asking her where the heck they got empty cover packages. I just left. I bought it again from
Waterstones online shop.
When they were selling 505, 300 and 600 they had them on the display. Permanently attached to it. You could not take it into your hands and feel it or adjust an angle for better light. Better light? Probably no amount of adjusting the angle would help because the light condition over there is horrible. Very dark.
The display stand is still in the same dark place, but now you can walk with the reader inside of the shop with the shop assistant trailing behind you. Although the lighting is not bright enough anyway.
One might wonder whether they do it deliberately to scare off potential buyers.