Thanks for the response, wannabe. You are right, of course. My frustration was speaking. Nevertheless, bottom line I want to convey is, if CS5 crashes on you when you try to import from Word, take a look at how Styles are used in Word at the spot where the data refused to import and the program crashed. Most authors are blithely unaware of the Styles function; they will style something locally to look the way they want to convey to you that they would like it to appear in the finished book, but this can end up being digitally toxic. Seek ye the toxic data first, or better yet, override their local formatting before you c/p or Place in CS5.
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