[Cerridwyn]

I used to have a Sony, the one that was top of the line in early 2009.

It quit charging after about 13 months.

It went back to Sony, I had a service agreement.
I got back a lesser quality devise
I complained - for many phone calls over a month
I returned the lesser quality devise
I got a better quality devise
I think it is the same one I sent them because the battery won't charge.

Moral - Sony has no customer service