Quote:
Originally Posted by Tulkas
Does it really matter if all 3 addresses are or aren't going to one inbox before being distributed to the right people at the other end? I can only relate my own experience which was good both for a query with my sales confirmation and my recent support request.
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What matters is if they are treated different and support issues are thrown away if mailed to contact. The issue was that it is extremely hard to find the support address on the web page and I did not think it was there since I looked. I wanted to read on the web page Bookeens rekomended method to report bugs and other issues.