MobileRead Forums - View Single Post - Will competition among EReaders force Sony to sell books abroad?

Arek_W · 12-01-2007, 04:27 PM

So I went a bit furter & wrote:

Customer - 12/01/2007 11:43 AM
Dear,

Thank you for your thorough answer. It's a pity that due to, I guess, legal
requirements, Sony has to turn down customers.

Nice Weekend

Arek

Hello again,
We apologize for any difficulties or limitations you experienced using our Connect eBook service. We will share your concerns with the appropriate department here at Sony in an effort to address them.

We sincerely appreciate all the time and effort that you have taken to explore the service and to share your information and opinions with us. It is very important that we receive this type of feedback so that we may better serve our customers. However do have a great weekend also and Thank you.
If the information I have provided does not completely answer your question, please update this incident so I may be of further assistance to you.

Sincerely,

Customer Support Representative
Sony Connect
http://ebooks.connect.com

I think that all non-US residents who have SONY EReader should send this kind of pain in the "lower end" mails. When they see ppl going for Kindle, Bookean, etc & their sales hit the floor while customers were begging for books for which they wanted to pay they may reconsider. OR it will end up like BETA system or LaserDisks (remember them?)

12-01-2007, 04:27 PM	#19
Arek_W Connoisseur Posts: 76 Karma: 24 Join Date: Jul 2007 Location: Wroclaw, Poland Device: PRS-505, ASUS N636	So I went a bit furter & wrote: Customer - 12/01/2007 11:43 AM Dear, Thank you for your thorough answer. It's a pity that due to, I guess, legal requirements, Sony has to turn down customers. Nice Weekend Arek Hello again, We apologize for any difficulties or limitations you experienced using our Connect eBook service. We will share your concerns with the appropriate department here at Sony in an effort to address them. We sincerely appreciate all the time and effort that you have taken to explore the service and to share your information and opinions with us. It is very important that we receive this type of feedback so that we may better serve our customers. However do have a great weekend also and Thank you. If the information I have provided does not completely answer your question, please update this incident so I may be of further assistance to you. Sincerely, Customer Support Representative Sony Connect http://ebooks.connect.com I think that all non-US residents who have SONY EReader should send this kind of pain in the "lower end" mails. When they see ppl going for Kindle, Bookean, etc & their sales hit the floor while customers were begging for books for which they wanted to pay they may reconsider. OR it will end up like BETA system or LaserDisks (remember them?)