Hi Holly,
Yes, one telephonecall from overseas might make the difference. As I'm really lost, or think I am, without my ereader, I'm glad they'll send one to me at the end of the month.
My problem with the Kindle was, I think, a combination of a badly formatted book (Anna Karenina, not from MR/Feedbook) and the use of the Kindle as a library.
But still: it would have been nice, if the Kindle gives a kind of warning if it gets too full.
All's well that ends well, I hope. Next month is my birthday and as a present for that and St Nicolas (5 dec.), I ordered a second Kindle.
I now shall divide all my books between the two of them; for overcharging is not good at all, it seems.