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Old 11-18-2010, 01:06 PM   #19
desertblues
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Posts: 5,127
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Join Date: Jan 2009
Location: travelling
Device: various
Quote:
Originally Posted by Paulinafrica View Post
Thanks Jeremy, I have since received another email from Amazon CS and they are quite specific that I should ship the unit back to them pretty much immediately, there is no mention of waiting or that they will send any kind of shipping label. I will contact tham once more, but I think different rules may well apply to International customers.
Regards
Paul
I'm getting a replacement too, for Europe.
Amazon told me to wait till I have the replacement, and use the box they send it in to return my defective Kindle. They reinburse the shipping if I write the amount due on the outside of the package.

As it is an international Kindle and they want it cleared by customs as soon as it gets there; they charge me for the replacement on my visacard and reimburse it over the next few days.

As for speed of delivery: mine won't get here till 10-21 of january. Which is a long wait, I think.
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