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				Can't go into Upgrade Mode
			 
 
			
			I've been attempting to do the firmware upgrade, and I'm at the stage in which I need to put my Kobo into Upgrade Mode.  However, my Kobo will not go into Upgrade Mode.  I'm following the instructions exactly as it states.  When I press the buttons at the same time, the red light comes on, but when I release the buttons, the light goes off and the screen still has a cover image.
 I really want to get this firmware update.  I had a problem a couple months ago in which the Kobo software couldn't connect to the internet (even though I was clearly on the internet).  I was excited to see that that issue had been fixed, but now I'm angry that I can't get my Kobo into Upgrade Mode.
 
 If I can't get this update working, I'm tempted to buy another type of e-reader.  This is ridiculous.  An update shouldn't be this complicated.
 
 Can someone help me make my Kobo work properly?
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