Thread: Returning kindle 3
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Old 11-18-2010, 12:42 AM   #16
Paulinafrica
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Posts: 118
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Join Date: Sep 2010
Location: Johannesburg, South Africa
Device: Kindle Android, Kindle 3 Wi-Fi
Quote:
Originally Posted by jeremy81 View Post
They probably wouldn't accept the return in advance unless you have a return authorization number to put on the box. It would be best to wait until you receive the replacement and use the label they send with the replacement to return it.
Thanks Jeremy, I have since received another email from Amazon CS and they are quite specific that I should ship the unit back to them pretty much immediately, there is no mention of waiting or that they will send any kind of shipping label. I will contact tham once more, but I think different rules may well apply to International customers.
Regards
Paul
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