MobileRead Forums - View Single Post - PRS-650 Sony PRS ghosting problem ?

stodge · 11-15-2010, 01:10 PM

Got a response from Sony:

I'm sorry you're experiencing difficulty with the ghosting on the screen of your Reader. If an image or page is left displayed on the Sony Reader there may be some ghosting of the static page when the page is turned or the screen in changed. Turn the page or change what is displayed two or three times to clear the ghost image. This is normal operation.

In case the issue persists or if you encounter trouble while reading, you may try some troubleshooting steps for when there are lines on the screen of the Reader, such troubleshooting will apply for this case also. Please click on the link below to access our KB article:

http://www.kb.sony.com/selfservice/d...nalId=C1008817

I expected they would say it's normal operation - does anyone agree with them? When I get some time I'll research ghosting and the E-Ink screen.

11-15-2010, 01:10 PM	#38
stodge Groupie Posts: 155 Karma: 1008328 Join Date: Oct 2010 Device: Sony PRS-650SC	Got a response from Sony: I'm sorry you're experiencing difficulty with the ghosting on the screen of your Reader. If an image or page is left displayed on the Sony Reader there may be some ghosting of the static page when the page is turned or the screen in changed. Turn the page or change what is displayed two or three times to clear the ghost image. This is normal operation. In case the issue persists or if you encounter trouble while reading, you may try some troubleshooting steps for when there are lines on the screen of the Reader, such troubleshooting will apply for this case also. Please click on the link below to access our KB article: http://www.kb.sony.com/selfservice/d...nalId=C1008817 I expected they would say it's normal operation - does anyone agree with them? When I get some time I'll research ghosting and the E-Ink screen.