Quote:
Originally Posted by nathantw
I'm at a loss here. So if I get this straight, you dropped your Sony PRS-500. It stopped working. In order to get it fixed you need to send it to Sony, but you don't want to pay the price since you think it's "expensive." Have you ever sent anything in to get repaired that was out of warranty? You'll find that in more cases than not it's almost as expensive to get something fixed than it is to buy something new. It's cheaper for a manufacturer to create new items because of volume than to fix something.
So now you're blaming Sony because you dropped your unit and chose not to fix it. That's idiotic.
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Oh C'mon - are you really at a "loss"? Why do anonymous people talk with such hyperbole in forums like this?
I blame myself for dropping it which is why I'm not hysterical about all this. :-)
I AM saying that because of the repressive nature of Sony's un-user friendly support page and information - i'm not inclined to buy a new one at this point or get it repaired - because you are right, from what I can gather a repair for a dropped unit would be about the the same as buying a new one - that would be $600 (2x$300) for a unit that I can live without. (unlike my iPod! lol)
Seems to me that Sony (or any manufacturer in this space) could really encourage the technology and excite a customer base and, most importantly, encourage a revenue stream from their store - if they actually would consider swap this unit for no charge. It's not a completely totally unreasonable business venture on their part. The unit is still in it's warranty period. Even though I did drop it. Of course I understand that that's not going to happen and that's completely a fair business call on their side.
So I will wait it out and consider my $300 the cost of seeing first-hand a pretty new technology and wait to invest another $200-300 for a more mature one in a year or two since I'm not in a big hurry for it... And at this point, I would not recommend it or similar products if asked at this point to friends that think they may drop it occasionally... I'd advise they also wait a couple of years....gosh - just look at how long it took for Sony to go from a 500 to a 505! I'll bet we have something pretty cool and perhaps not so pricey in a couple of years!
I am kind of inclined against Sony. I guess I haven't seen a product from them in 20 years that I really liked that much. BUT, hey, things change. When I look at these again I will try to be open minded to get the best for my money. If it's Sony, it's Sony. But I really like the potential that an Amazon and Sprint partner can offer....
Hope you are not at too much of a loss over this! ;-)