I just received my PRS-505 this week and have the same trouble. I'm not sure whatīs the reason but trying different solutions I discovered is possible eliminate the problem following these rules:
a) Create collections directly on the reader. I tried creating collections on the PC and then synchronizing; did not work next time I connected the reader to the PC.
b) Donīt use accents on the title of collections (I read Spanish books).
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