iPad and iPhone won't page sync using Kindle app
Good morning, all! This is my first post. I'm an avid reader and love being mobile! I'm looking forward to learning and being able to contribute. Meanwhile, I have a frustrating problem I'm asking for your help with. I tried searching this forum but could not find an answer.
I use an iPhone, an iPad and the Kindle app. When I first added the iPad, things worked beautifully. But now, the pages won't sync between devices. When I stop reading on one device, and try to pick up on another device later, the second device will not recognize where I stopped before.
Things I've tried:
Tapping the little sync wheel before leaving book on first device.
Syncing everything before closing the app on the first device.
Syncing everything when opening the app on the second device.
Tapping the little sync wheel when opening the book in the second device.
De-registering both devices, deleting and re-installing the app.
Verifying that the Manage Synchronization toggle is turned on on the Amazon site.
Amazon/Kindle support staff are stumped.
Any help is much appreciated. Thank you!