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I got the email also and called them. They asked for the SN and version number. He knew I got it from BB as well. He asked specifically if the 3G was working. I turned off the wireless and used 3G to log into the reader store, which it did. He said that even though it seems to work okay that my serial number fell into the range their tech division told him had the "issues." They got a CC number for the exchange, said I should get the new one with 72 business hours.
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