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whitearrow · 11-12-2010, 06:37 PM

And here's the response I got from Amazon. Imagine my surprise!

---- Original message: ----

11/12/10 11:46:29
Your Name: (whitearrow)
Comments:Hello -- I'm writing to require about The Vampire Armand, here: http://www.amazon.com/The-Vampire-Ar.../dp/B0031RS3E4 According to Random House's web site and customer service, there's an error with this item and it should be available in the US. I'd like to order it. Thanks.
---------------

Hello,

The book you're interested in isn't currently on the Amazon.com website. Your direct feedback to the publisher is helpful.

Publishers grant eBook rights on a country by country basis, as a result availability and pricing of titles in the Kindle Store can vary by your home country or region. We are actively working with publishers to get the rights to all titles for every country and adding more selection every day.

Thanks for using Kindle.

Thank you for your recent inquiry. Did I solve your problem?

If yes, please click here:
(link deleted)

If no, please click here:
(link deleted)

Best regards,
Naveen M.
Amazon.com
Your feedback is helping us build Earth's Most Customer-Centric Company.
http://www.amazon.com/your-account

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So RH tells me to contact Amazon, and Amazon says it's not their fault, and "direct feedback to the publisher is helpful."

Yeah. That was super useful.

(And yes, I did click "no" and restate the issue yet again.)

11-12-2010, 06:37 PM	#24
whitearrow Guru Posts: 808 Karma: 2260766 Join Date: Apr 2008 Device: Kindle Oasis 2	And here's the response I got from Amazon. Imagine my surprise! ---- Original message: ---- 11/12/10 11:46:29 Your Name: (whitearrow) Comments:Hello -- I'm writing to require about The Vampire Armand, here: http://www.amazon.com/The-Vampire-Ar.../dp/B0031RS3E4 According to Random House's web site and customer service, there's an error with this item and it should be available in the US. I'd like to order it. Thanks. --------------- Hello, The book you're interested in isn't currently on the Amazon.com website. Your direct feedback to the publisher is helpful. Publishers grant eBook rights on a country by country basis, as a result availability and pricing of titles in the Kindle Store can vary by your home country or region. We are actively working with publishers to get the rights to all titles for every country and adding more selection every day. Thanks for using Kindle. Thank you for your recent inquiry. Did I solve your problem? If yes, please click here: (link deleted) If no, please click here: (link deleted) Best regards, Naveen M. Amazon.com Your feedback is helping us build Earth's Most Customer-Centric Company. http://www.amazon.com/your-account --------------- So RH tells me to contact Amazon, and Amazon says it's not their fault, and "direct feedback to the publisher is helpful." Yeah. That was super useful. (And yes, I did click "no" and restate the issue yet again.) Last edited by whitearrow; 11-12-2010 at 06:42 PM.