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Originally Posted by mrtibbs
*UPDATE* I've just received a phone call from Sony. They will be shipping me out a new PRS-950. Since I didn't have my receipt they asked for a valid credit card in order for them to ship it. Another funny note is that he asked what color my PRS-950 was Silver or Black...is there really a Black version?
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I asked about that as well as they arranged my replacement. He said they originally had planned on black, switched to silver and they may or may not release a different case color in the future.