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Very interesting...
I also received the email and called in.
They asked for the serial# off the barcode label on the back, and asked me to read them the firmware version out of the settings.
The agent then looked up the unit and said that based on the serial number I provided, mine was not one of the units sold by BestBuy that was a demo unit (I had not mentioned BestBuy...), and therefore, no further action was required.
He went on to explain that the email went out to all who had purchased from BestBuy, but that not all units sold were the ones they were seeking to replace.
So he said that I will keep the unit I bought, and that he was closing the case number.
Sounds as if they opened a case# for each unit sold, they're checking off the serial numbers as folks call in, and the recall (or whatever we'd properly call this action) does not apply to all serial numbers sold.
So - some more grist for the mill...
Best wishes, all --
mplkn
Michael
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