Quote:
Originally Posted by jswinden
In that case, it sounds like Sony CS stupidity. If it works why would they exchange it? Firmware can be updated locally. If the hardwar is all there, then there is no reason to replace it AFAIK.
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Seems rather odd to me as well. I'm thinking they don't really have a good way to determine which are demo's versus retail out of the original best buy shipment and they are playing it safe by swapping all of them, but who knows. Seems odd that they would want to go to the expense of replacing all of these if there wasn't a valid reason, but sometimes money is not the prime driver. They might not want to risk a customer satisfaction issue.