Quote:
Originally Posted by digital_steve
It is what it is; cheap.
You can praise, excuse and blindly-accept all you like but the fact is they cocked up with the first gen, they're cocking up with the second gen from what i'm reading on here and they're struggling to keep up.
Can i understand their problem? Of course.
Do i accept it as a valid excuse for a business providing a product and service? No.
Hire more people, do what it takes to sort your shit out... if you're going to expand into a industry (and a second device clearly indicates that they want to be a continuing force in the ereader and ebook world) then you have to risk an outlay at some point.
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I've been reading these threads daily ever since I bought my Kobo and while it has had its growing pains it is still a fine device - I am keeping mine and recommending them heavily to my friends, even giving a couple as gifts.