Quote:
Originally Posted by FF2
Just out of curiousity, WetCoast, do you folks buy many books from Amazon? I wonder if they distinguish between active purchasers of their books and those who tend to lean toward the free ones. If they think you might move to another "bookstore" if you had to buy a new/different reader, they might find it pays in the long run to keep you an Amazon customer.
And as I was typing your "name" I had to go back and look - sure enough a northern neighbor - we sometimes refer to this place as northWET washington!
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Hi northWET (and it certainly is right now),
My husband is one of Amazon's best customers, and very proud of that! Though, he buys a wide price range of items, some are free, $1, or up to $12. He finds their book pricing very good, and has several newspaper & magazine subscriptions. I have purchased regular goods on line throughout the years, so yes- I would consider us good customers. I did google the broken K2 before I called Amazon and it seems it is their standard practice to replace a broken Kindle as long as it wasn't dropped higher than shoulder height. I have a Kobo e-reader and I have to say, I think Amazon wins on customer service so far. He spends a lot of time in airports and he is very bonded to his Kindle.