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SensualPoet, sabredog: it does not matter that some users may not use a feature. It does not matter that some feature may not be ideal for a given device. What matters is that if they promise something and not only promise it but market it prior to and during launch then it should be delivered to customers.
Some people bought the device thinking that in a few weeks, then a few months, then.. (some time in the future) there will be certain features available that were never delivered. To make things worse, their own reps, through these forums and through support have continuously said that these features are coming, yet have failed over and over. Their own Web pages said 'coming soon' for an entire summer.
This is my point. If you cannot see it, or don't understand it for whatever reason you may have, then you must understand why I concluded that you are either connected to Kobo or not a smart observer. You may not be using these features that were promised, but many were planning in doing so, and expect a company to be honest when selling a product. Is this wrong?
I am continuing to use my Kobo for reading e-books, and will continue to do so, but as this thread points out we do feel forgotten as another device has been released without the promises for our original Kobo coming. They've shifted thier focus from a device that we all supported from the start (and what defined their success) to a new device without so much as a concrete update to the original users.
From this point, Kobo has failed. Have they, other than complimenting themselves on their openness through their blog, tried to correct this? No. Is it not fair then to conclude, that yes, we have been forgotten?
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