Quote:
Originally Posted by physics@war
So since iRex is restarted now as IRX, does that mean I can get the service credit refunded as well as having my device back since I have shipped to them last year and paid the service fee way right before iRex bankrupted?
Or the new company will help me to fix the device?
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I would not count on receiving your service credit back. According to bankruptcy law, iRex owes you a service. However, due to their bankruptcy they can't provide the service anymore. Only when there is money left in the end, you might get the credit refunded, partly or in whole depending on how much money is left. However, I am pretty sure there will be no money left, otherwise there would be no reason to file for bankruptcy.
As far as your device is concerned: The device is your property and you can claim it back. You should write to the receiver and claim it back. However, you should be able to proof it is yours. (Probably, enclosing a copy of your receipt when you bought it and some proof that you sent it to iRex for repair will suffice).
The receiver is:
mr. M.A.J. Kemps
Luchthavenweg 81-114
5657 EA Eindhoven
The Netherlands
Telephone: +31-40-2676260
Good luck in getting your device back. It will probably take some time.
Groen