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I've never had to push for a refund through PayPal so I am hoping not to learn how. The person I spoke with said that I should see the refund within the next 24-48 hours. We'll find out soon enough.
Because of all this annoyance, I went to my local Sony store and purchased a cover with light. I must say that it is rather nice though pricey. The standard cover should arrive tomorrow so I will decide which one to keep over the course of the next few days.
Regards, Peter
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