Quote:
Originally Posted by physics@war
So since iRex is restarted now as IRX, does that mean I can get the service credit refunded as well as having my device back since I have shipped to them last year and paid the service fee way right before iRex bankrupted?
Or the new company will help me to fix the device?
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I haven't seen anything recently about what type of support they are going to offer for the DR800. They said a while ago that they are not going to officially support/repair the DR1000, but may be able to help out on a case by case basis (probably aren't stocking parts, etc). Support/repair for the DR800 is less clear. I haven't really seen them say anything about it.
Regarding the service credit and device you shipped, I don't know. That's probably tied up in bankruptcy laws regarding who has legal ownership of assets that were in iRex's possession when the company went bust. I don't know if IRX has your device, or if things like that are in the possession of some lawyers somewhere.