Quote:
Originally Posted by SmartyPants
But once the time came for me to replace my broken reader, the persisting 'out of stock' message and the whole 'we cant tell you anything except that better things are coming.. but we cant tell you when either' business put me off Astak for a long, long time.
and now for some pure speculation... i wonder if the new upcoming model will be a COLOR e-ink reader?  |
SmartyPants,
Correct me if I'm wrong about this, but you currently have a broken reader that needs a replacement? We can still take care of this problem for you, despite the message left for new customers looking to purchase a device on the site.
If it's covered by warranty and meets the requirements, you might even receive a free replacement device. Please contact support at
support@ezread.com, and CC your message to me at
jenifera@ezread.com.
This message also goes for anyone else who does not believe their broken device can be replaced by us. It most certainly can.
On the note about color e-ink screens, I was excited to learn about the Hanvon device which has color yet NO backlit screen. That would be a sight to see. I've heard from my boss that we will be looking into those devices in the very near future.