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Sorry to hear that about the Kobo Original
If you've spoken with a Kobo Tech support you can bring your Original Kobo back to any Chapters/Indigo and they should beable to refund you the entire amount or offer you the option to upgrade to the new Wifi Kobo for the price difference.
Yes all Kobo Originals are currently sold out as they were priced for clearance at $99 and are Final Sale except for defective products, which this seems to be the case.
Simply bring the Kobo into an Indigo Store, Chapters, Coles and ask for a Manager to assist you.
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