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Old 11-26-2007, 10:05 PM   #32
gteague
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Posts: 104
Karma: 5658
Join Date: Nov 2007
Location: dfw
Device: kindle v1.0
Quote:
Originally Posted by JSWolf View Post
Sony's non-existent customer service? Sony actually has pretty good customer service. I have called them with some problems and they were sorted pretty well in a timely manor. I don't know where you got that Sony's customer server for the reader line and/or the Connect Store isn't there. In fact, it is there and it is good.<Del>
i based my opinion on a sony vaio which is the only product i've tried to call sony about. to be fair, it wasn't a lot worse than most other tech support at other companies. any problem, restore from scratch and reboot. and it took a long long slog down auto answer phone trees to get someone who barely spoke english with that helpful suggestion. [g]

/guy
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