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For what it's worth, I agree with SaraD completely. I've also been waiting for the long promised A6 with the Sipex screen. I'd prefer to buy from a small company with good customer support. When I bought my pEZ, I got both. Now I'm not so sure about the good customer support and there's no indication that the A6 is anything more than vaporware. I feel sorry for you, Jenifer, trying to offer the same level of support that RobertB offered without being fired in the way that he was. That's pretty telling to me about how your company feels about building relationships with the customers.
Sony came out with a great touchscreen reader with well designed software. I miss folder support, but the collections help make up for that. The recent offer of a free lighted case for the Sony with no indication that Astak really plans to stay in the eReader business tipped me over. I just can't understand how Astak can go for so long with no readers for sale and no explanation. And so it is that SaraD and I are off enjoying our new readers. Seeing mine convinced my mother that she wanted one too, so that's another potential sale lost. I like my 650 enough that it's the one I take on plane rides now. I used to talk about how great my pEZ was, but now I show off my Sony.
I'm afraid that you're too late for the holiday shopping season. You'd have to have a product on the street right now getting good reviews from influential web sites for people to be considering what you have. By Black Friday, people know what they want and are trying to decide where to get it. I wish Astak all the best, but don't see myself being a customer again any time soon.
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