Quote:
Originally Posted by Mr. Goodbar
This has been posted elsewhere within other threads, but I just confirmed with Sony that the PRS-950's sold by Best Buy where demo units. Following advice from user rk67668 I contacted Sony this morning. Using a combination of the serial number and version number they determined it was a demo unit. I need to email them a copy of my receipt and they indicated they would arrange to replace the device. I have an open case and they said I would be contacted within 48 hours for replacement details.
My unit is working fine, but I was curious based on the other posts and also didn't want to run into any warranty issues if I needed to make a claim. If you haven't already done so, you may want to contact them as well.
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I'm puzzled by why it's an issue, especially if the "demo" was still in a sealed package (thus had not been handled by shoppers).