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Old 11-06-2010, 10:10 AM   #6
SensualPoet
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Posts: 2,302
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Join Date: Nov 2009
Location: Toronto
Device: Kobo Aura HD, Kindle Paperwhite, Asus ZenPad 3, Kobo Glo
Mike L, it's goofier than that. I purchased a title from BooksonBoard a couple of weeks ago but mis-understood the icons its uses for ADE PDF and ADE ePub. I "bought" two freebies and one paid for title. The moment I paid and opened, I realised the PDF error. I wrote to customer service immediately and they flipped on the ADE ePub.

Ooops. Except for one thing. The ePub can't be sold in Canada, but the PDF -- same edition, same publisher -- can be. The delivery system prevented me downloading the ePub but happily supplied the PDF. They refunded my money. Kudos for the customer service but how dumb are those geo-restrictions?
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