MobileRead Forums - View Single Post - PRS-950 Best Buy Sold Demo Units

Mr. Goodbar · 11-05-2010, 10:41 AM

This has been posted elsewhere within other threads, but I just confirmed with Sony that the PRS-950's sold by Best Buy where demo units. Following advice from user rk67668 I contacted Sony this morning. Using a combination of the serial number and version number they determined it was a demo unit. I need to email them a copy of my receipt and they indicated they would arrange to replace the device. I have an open case and they said I would be contacted within 48 hours for replacement details.

My unit is working fine, but I was curious based on the other posts and also didn't want to run into any warranty issues if I needed to make a claim. If you haven't already done so, you may want to contact them as well.

11-05-2010, 10:41 AM	#1
Mr. Goodbar Wizard Posts: 1,005 Karma: 98078 Join Date: Jul 2006 Location: Atlanta, GA Device: iPad Mini 4	Best Buy Sold Demo Units This has been posted elsewhere within other threads, but I just confirmed with Sony that the PRS-950's sold by Best Buy where demo units. Following advice from user rk67668 I contacted Sony this morning. Using a combination of the serial number and version number they determined it was a demo unit. I need to email them a copy of my receipt and they indicated they would arrange to replace the device. I have an open case and they said I would be contacted within 48 hours for replacement details. My unit is working fine, but I was curious based on the other posts and also didn't want to run into any warranty issues if I needed to make a claim. If you haven't already done so, you may want to contact them as well.