Quote:
Originally Posted by Steven Lake
Yeah, Amazon is out to create a new culture of vendor lock-in to ensure their sales. They know they won't be on top forever, but if they can force end users to remain with them, they can stay up there longer than they otherwise would have. I myself hate it, and think that it's a dirty, evil, anti-customer tactic. If you have to force people to stay with you, then you're doing something wrong, or else you're just flat out lazy and don't even want to try and keep people in your camp. You just force them to stay at gunpoint. Now on the other side of things, if you can make a product and/or service that's so awesome that they can't stay away from you, then you're doing something right. Most companies though chose the lazy way out, and I hate that, because they're more or less pooping all over their customers and insulting them at the same time.
Exactly! Too bad there's not enough people willing to do that.  |
I am lazy. I like buying from Amazon because I don't have to do anything. I know that I can buy from other places and convert and the like but why bother when I can find plenty that I enjoy reading at Amazon and not worry about anything?
ETA: No one is forced to stay with Amazon. Just like no one is forced to stay with B&N. There are options out there for people to use. Some folks don't know about them. Some folks are Lazy (waves). Some folks take advantage of them.
I get really tired of the "You are locked into Amazon" argument because you are not. The choice to act on that is left to the individual. The info is not hard to find if you want to find it.