I agree -- many problems with many books
I've gone round and round with Sony on ePubs I purchased that can't be resized (they fault the publisher), but that doesn't help me when I'm reading one of a series of books.
I've also noticed many typographical quirks in ePubs mostly: spaces in the middle of words, stray lines of space, etc.
Regardless of who's to blame, or even who can fix it, I think we should keep speaking up or nothing will be done. One on occasion I wrote to the author (my email was intercepted by his publisher) to let him know that his book was badly reproduced.
I like the idea, though, of contacting my credit card company. If I run into another book that's as bad as some of them have been, I'll do just that!
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