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Old 11-03-2010, 09:19 PM   #7
bfollowell
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Posts: 541
Karma: 1152752
Join Date: Aug 2010
Location: Evansville, IN, USA
Device: Samsung Galaxy Tab 4 Nook & Samsung Galaxy Tab S 10.5
Well, even though, like someone on here mentioned, this file probably came like this from the publisher, Amazon made it right. I just called their customer service department and they apologized and offered to refund my money or I could keep the ebook and they'd give me a credit towards future ebook purchases. I decided to take them up on the credit. There's a reason I've been doing business with this company for over thirteen years. As upset as I am about the horrible formatting of this particular title, I really can't fault Amazon for it and have nothing but praise for the way they handled it.

Kudos to Amazon. A loudly blown blowing a raspberry to Simon and Schuster or whoever hacked this book together for them.

- Byron
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